DNS is how the internet finds your website and email. When something “doesn’t work” after a move, DNS is often the reason — not because you did anything wrong, but because records take time to update worldwide.
The pieces that matter
- Nameservers — who answers DNS questions for your domain.
- A / CNAME records — where the website should load.
- MX records — where email should be delivered.
Practical tips
Change one thing at a time when you can. Write down the old values before you edit. After you save, give DNS time to propagate before you assume it failed.
If your site or mail is down and you need hands-on help, use Get support. For plan questions, ask MAI on the site.